Ticket Embeds
Last updated
Last updated
Now with the ticket panel done. Let's create our ticket embed by using /admin-ticket embed create
command and giving it a name.
The following wizard will pop up where you can specify embed configuration and all button panels associated with it.
Click Embed
button and give the embed Title
, Description
, Hex Color
, Footer
and Image
then click Submit
. Note that all these options are optional but its better to set them for a clear embed style
Now as you can see, the embed changed according to the configuration we set before
Now let's add some button ticket panels to this embed. Start by pressing Panels
button down below
Click Add Panel
Click Button
to configure
Button Label
: Text shown on the button
Button Color
: 0
for Grey, 1
for Blurple, 2
for Green and 3
for Red.
Button Emoji
: Emoji shown on the button then click Submit
Now for the best part, choose from the select menu the Ticket Panel
name as the one we created before in the guide. In our case it was called panel
then click Save
As you can see, after you click Save
on the ticket embed. You can now send it to any channel you want using Send
button, edit it again using Edit
button or delete it using Delete
button.
Click Send and specify a channel to send the embed to. The embed will then be sent to the channel you specified as shown below.
Now clicking on Ticket Button
will create a private thread for the user to answer all ticket related questions we specified before. In the image the first open ended question is shown.